Page 30 - Copy of MNS Strategic Business Plan (Digital Version)
P. 30
BALANCE SCORECARD CON'TD
Measures
Strategic (Performance Targets Major Initiatives 2022-23 Proposed
Objectives Budget ($'000)
Indicators)
INTERNAL BUSINESS PROCESS PERSPECTIVE
Enhance % uptime of
governance, critical ICT
access to services (Email,
information and data backup, 99% Information 77,500.0
information PBX and Communication and
management internet) Technology Services
systems across
all ministry
business units % Increase in
by 2026 national Public Affairs and
awareness of the 40% Communication 98,036.0
Ministry’s
initiatives
% Increase in
media share of
voice among 10%
Government
Agencies.
% of research
and evaluation Monitor and Evaluation, 37,278.0
projects 80% Data Analytics and
completed Research
% of M&E
framework with
reporting 70%
mechanisms in
place.
% increase in
Performance
reporting Strategic Planning and
submission 85% Performance 2,034.0
compliance to Management
agreed standards,
processes and
procedures
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